Photo: UNITE HERE Local 40, cropped from original.

Hotels Don’t Waste a Crisis

Javier Gonzalez used to send money every two weeks to his 85- and 90-year-old parents in his home country. He had to stop because his…

Reversal of Roles Doesn’t Come Easily

Peering over her glasses and bearing a stoical smile, Girija Bhan doesn’t look like the impulsive sort. Her serene countenance doesn’t tell the whole story,…

Photo: Manjunath Beleri, CC BY 2.0, https://creativecommons.org/licenses/by/2.0/, cropped from original

Taking the Offbeat Track to Building a Great Brand

Lemon Tree Hotels chain’s “Senior Food Critic” and “Company Mascot” is Sparky—a dog. “She adds to our brand—she’s fun, energetic,” says Patu Keswani, chairman and…

Photo: QuartierLatin1968 / CC BY-SA (http://creativecommons.org/licenses/by-sa/3.0/)

Indian Hotels Etches Out Expansion Plans

Indian Hotels Co. Ltd (IHCL), the owner of the Taj Group of Hotels, said it would seek to increase the number of hotels it is…