Photo: UNITE HERE Local 40, cropped from original.

Hotels Don’t Waste a Crisis

Javier Gonzalez used to send money every two weeks to his 85- and 90-year-old parents in his home country. He had to stop because his…

Photo: Manjunath Beleri, CC BY 2.0, https://creativecommons.org/licenses/by/2.0/, cropped from original

Taking the Offbeat Track to Building a Great Brand

Lemon Tree Hotels chain’s “Senior Food Critic” and “Company Mascot” is Sparky—a dog. “She adds to our brand—she’s fun, energetic,” says Patu Keswani, chairman and…

Photo: QuartierLatin1968 / CC BY-SA (http://creativecommons.org/licenses/by-sa/3.0/)

Indian Hotels Etches Out Expansion Plans

Indian Hotels Co. Ltd (IHCL), the owner of the Taj Group of Hotels, said it would seek to increase the number of hotels it is…

Photo: Biswarup Ganguly / CC BY (https://creativecommons.org/licenses/by/3.0)

Indian Hotels Net Up 39% to Rs54.8 Crore

Indian Hotels Co. Ltd (IHCL), owner of the Taj Group of Hotels, said net profit for the quarter ended 30 June rose 39% to Rs54.8…

Photo: AKS.9955 / CC BY-SA (https://creativecommons.org/licenses/by-sa/4.0)

Business Hotel Chains Use Tech To Cut Costs, Keep Customers

Rohit Arora, regional director of leisure sales for the Apeejay Surrendra Group’s The Park Hotels chain, says he can’t even imagine how his business operated…